Cookie Policy for ServiceDeskPro.co.uk
Last Updated: 19/08/2025
1. What Are Cookies?
A cookie is a small text file that is placed on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
2. How We Use Cookies
We use cookies to help our website, ServiceDeskPro.co.uk (the “Website”), operated by Gamecrag Ltd, function effectively and to improve your user experience. The cookies on our Website are used for the following purposes:
- To ensure the website works correctly.
- To analyse our website traffic and understand how visitors interact with our content.
- To remember your preferences and settings.
3. Types of Cookies We Use
Our Website may use the following types of cookies:
- Strictly Necessary Cookies: These cookies are essential for you to browse the Website and use its features, such as posting comments. For example, WordPress uses cookies to remember your details if you choose to save them when leaving a comment. These cookies are essential for the site’s operation.
- Performance / Analytics Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often. This helps us understand what content is popular and improve the Website. We use third-party services like Google Analytics for this purpose. All data collected is typically aggregated and anonymous.
- Functionality Cookies: These cookies allow the Website to remember choices you make (such as your user name or language) and provide enhanced, more personal features.
- Third-Party Cookies: Please note that third parties may also use cookies, over which we have no control. These third parties may include, for example, analytics providers like Google Analytics or content providers like YouTube (if we embed videos).
(Note: To be fully compliant, you should list the specific cookies your site uses. You can find these by using your browser’s developer tools or a free online cookie scanner tool to scan your website’s URL.)
4. Managing Your Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your preferences through the cookie consent banner that appears when you first visit our Website.
Additionally, you can control and/or delete cookies as you wish by changing your browser settings. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
You can find out how to manage cookies on popular browsers here:
5. Changes to this Cookie Policy
We may update this policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this policy regularly to stay informed.
6. Contact Us
If you have any questions about our use of cookies, please contact us at:
Gamecrag Ltd, contact@gamecrag.com